Help - Frequently Asked Question

General

Q: What kind of user Suzuki Philippines After Sales Portal provide?

A: This website provides all information and after-sales services, which intended for Distributor and Dealer of Suzuki.

Q: What the different of each user between Distributor, and Dealer?

A: Distributor
This service will only available for all Authorized Distributor. Distributor have rights to download Owners Manual, Service Manual, and Supplementary for Free after Subscribe.

Dealer
This service will only available for all Authorized Philippines Dealer. Dealer have rights to download all documents for Free after Subscribe based on their subscription level.

Other

Q: How do I join SAP?

A : You need to contact Suzuki Pilippines Inc. Please contact to aftersales-portal@suzuki.com.ph

 

Q : What if I forgot the password?

A : Please contact to aftersales-portal@suzuki.com.ph

 

Q : Why there are some documents/features which I cannot download?

There are some errors by browser or internet connection. Please update your browser and re-login or check internet connection. If there is no problem about browser and internet connection, please contact to aftersales-portal@suzuki.com.ph .